Dubber

All Systems Operational

About This Site

Welcome to the Dubber service status page. We are currently in an open beta test of this page which is limited to Dubber Recording on Microsoft Teams and the Dubber Portal. Times are displayed in UTC.

Uptime over the past 90 days. View historical uptime.
Australia Availability Operational
90 days ago
100.0 % uptime
Today
Australia (AU) - MS Teams Recording Operational
90 days ago
100.0 % uptime
Today
Australia (AU) - Dubber Portal Operational
90 days ago
100.0 % uptime
Today
Dubber Insights - AU Operational
90 days ago
100.0 % uptime
Today
Australia (AU) - Call Playback ? Operational
90 days ago
100.0 % uptime
Today
Canada Availability Operational
90 days ago
100.0 % uptime
Today
Canada (CA) - MS Teams Recording Operational
90 days ago
100.0 % uptime
Today
Canada (CA) - Dubber Portal Operational
90 days ago
100.0 % uptime
Today
Canada (CA) - Call Playback ? Operational
90 days ago
100.0 % uptime
Today
Europe Availability Operational
90 days ago
99.87 % uptime
Today
Europe (EU) - MS Teams Recording Operational
90 days ago
100.0 % uptime
Today
Europe (EU) - Dubber Portal Operational
90 days ago
100.0 % uptime
Today
Europe (EU) - Call Playback ? Operational
90 days ago
99.61 % uptime
Today
Great Britain Availability Operational
90 days ago
99.9 % uptime
Today
Great Britain (UK1) - MS Teams Recording Operational
90 days ago
100.0 % uptime
Today
Great Britain (UK1) - Dubber Portal Operational
90 days ago
100.0 % uptime
Today
Great Britain (GB) - Call Playback ? Operational
90 days ago
99.61 % uptime
Today
Payment Services Operational
90 days ago
100.0 % uptime
Today
Japan Availability Operational
90 days ago
100.0 % uptime
Today
Japan (JP) - Dubber Portal Operational
90 days ago
100.0 % uptime
Today
Japan (JP) - Call Playback ? Operational
90 days ago
100.0 % uptime
Today
Sandbox Availability Operational
90 days ago
100.0 % uptime
Today
Sandbox (SBOX) - MS Teams Recording Operational
90 days ago
100.0 % uptime
Today
Sandbox (SBOX) - Dubber Portal Operational
90 days ago
100.0 % uptime
Today
Sandbox - Call Playback ? Operational
90 days ago
100.0 % uptime
Today
Singapore Availability Operational
90 days ago
100.0 % uptime
Today
Singapore (SG) - MS Teams Recording Operational
90 days ago
100.0 % uptime
Today
Singapore (SG) - Dubber Portal Operational
90 days ago
100.0 % uptime
Today
Singapore (SG) - Call Playback ? Operational
90 days ago
100.0 % uptime
Today
United Kingdom Availability Operational
90 days ago
99.8 % uptime
Today
United Kingdom (UK) - Dubber Portal Operational
90 days ago
100.0 % uptime
Today
United Kingdom (UK) - Call Playback ? Operational
90 days ago
99.61 % uptime
Today
United States Availability Operational
90 days ago
99.98 % uptime
Today
United States (US) - MS Teams Recording Operational
90 days ago
100.0 % uptime
Today
United States (US) - Dubber Portal Operational
90 days ago
100.0 % uptime
Today
United States (US) - Call Playback ? Operational
90 days ago
99.96 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 18, 2025

No incidents reported today.

Jul 17, 2025
Dubber Portal Maintenance - AU
Completed - The scheduled maintenance has been completed.
Jul 17, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 13:00 UTC
Scheduled - Dubber will be performing some required maintenance during this time to improve performance, stability and security of our platform. During this time access to Portal may be impacted and there may be some delays in recordings appearing in the portal. Importantly calls will continue to be captured during this time.
Jul 16, 05:22 UTC
Investigating issues with US Dubber Accounts
Resolved - This incident has been resolved.
Jul 17, 06:16 UTC
Monitoring - We found the problem and have taken corrective action. We can see call recordings resuming in the US and we will continue to monitor the nodes to verify this issue has been rectified.
Jul 16, 22:04 UTC
Update - Dubber is continuing to work to identify the issues impacting the US Dubber portal accounts. We will identify and remedy the issues as swiftly as possible
Jul 16, 21:48 UTC
Investigating - We are investigating reports that recordings have stopped updating in the US Dubber portal. We will provide more detail when this has been identified.
Jul 16, 21:16 UTC
Jul 16, 2025
Jul 15, 2025

No incidents reported.

Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025
Dubber Portal Maintenance - AU
Completed - The scheduled maintenance has been completed.
Jul 10, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 13:00 UTC
Scheduled - Dubber will be performing some required maintenance during this time to improve performance, stability and security of our platform. During this time access to Portal may be impacted and there may be some delays in recordings appearing in the portal. Importantly calls will continue to be captured during this time.
Jul 9, 05:18 UTC
Jul 9, 2025

No incidents reported.

Jul 8, 2025
Delayed Recordings Ingestion in US Region
Resolved - This incident has been resolved.
Jul 8, 17:14 UTC
Update - We are continuing to work on a fix for this issue.
Jul 8, 17:14 UTC
Identified - The issue has been identified and Dubber is working towards a resolution.
We can confirm that all call records have been captured, there have been no loss of call recordings.
Jul 8, 16:02 UTC
Update - We are continuing to investigate this incident. We will provide further updates when we have them.
Jul 8, 15:13 UTC
Investigating - We are aware that some customers in the US Region are experiencing delaying in call recordings being available in the Dubber portal. We are investigating this incident and will provide further details as we have them.
Jul 8, 14:46 UTC
Jul 7, 2025
Dubber Portal Maintenance - US
Completed - The scheduled maintenance has been completed.
Jul 7, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 04:00 UTC
Scheduled - Dubber will be performing some required maintenance during this time to improve performance, stability and security of our platform. During this time access to Portal may be impacted and there may be some delays in recordings appearing in the portal. Importantly calls will continue to be captured during this time.
Jul 4, 06:43 UTC
Dubber Portal Maintenance - EU
Completed - The scheduled maintenance has been completed.
Jul 7, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 02:00 UTC
Scheduled - Dubber will be performing some required maintenance during this time to improve performance, stability and security of our platform. During this time access to Portal may be impacted and there may be some delays in recordings appearing in the portal. Importantly calls will continue to be captured during this time.
Jul 4, 06:40 UTC
Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025
Incident impacting the availability of call playback
Resolved - This incident has been resolved.
Jul 4, 14:54 UTC
Monitoring - Dubber has identified the issue and we have taken corrective measures to return to a full operational mode across the impacted regions. Dubber will be monitoring the performance to verify this issue is fully resolved and will provide additional information once we conclude our review.
Jun 26, 16:47 UTC
Update - Dubber is continuing remediation work on this incident. We will continue to provide updates on this status page.
Jun 26, 14:37 UTC
Update - Dubber is continuing remediation work on this incident. We will continue to provide updates on this status page.
Jun 26, 05:43 UTC
Update - Work continues on this playback issue, our team is working to fully resolve this problem and to return to normal service as soon as possible.
Jun 25, 19:35 UTC
Identified - The issue has been identified and Dubber is working to correct the problems, we will continue to work on this to return to normal operation. We will continue to provide updates as they are available.
Jun 25, 17:35 UTC
Update - We are aware that some customers are experiencing issues with playing calls back in the in the Dubber portal.

We are working to resolve the incident as soon as possible and will provide regular updates.
Jun 25, 15:28 UTC
Update - We are aware that some customers are experiencing issues with playing calls back in the in the Dubber portal.

We are working to resolve the incident as soon as possible and will provide regular updates.
Jun 25, 14:23 UTC
Investigating - We are aware that some customers are experiencing issues with playing calls back in the in the Dubber portal.

We are working to resolve the incident as soon as possible and will provide regular updates.
Jun 25, 13:09 UTC
← Incident History Powered by Atlassian Statuspage