Dubber

All Systems Operational

About This Site

Welcome to the Dubber service status page. We are currently in an open beta test of this page which is limited to Dubber Recording on Microsoft Teams and the Dubber Portal. Times are displayed in UTC.

Australia Availability Operational
90 days ago
100.0 % uptime
Today
Australia (AU) - MS Teams Recording Operational
90 days ago
100.0 % uptime
Today
Australia (AU) - Dubber Portal Operational
90 days ago
100.0 % uptime
Today
Dubber Insights - AU Operational
90 days ago
100.0 % uptime
Today
Australia (AU) - Call Playback ? Operational
90 days ago
100.0 % uptime
Today
Canada Availability Operational
90 days ago
100.0 % uptime
Today
Canada (CA) - MS Teams Recording Operational
90 days ago
100.0 % uptime
Today
Canada (CA) - Dubber Portal Operational
90 days ago
100.0 % uptime
Today
Canada (CA) - Call Playback ? Operational
90 days ago
100.0 % uptime
Today
Europe Availability Operational
90 days ago
99.99 % uptime
Today
Europe (EU) - MS Teams Recording Operational
90 days ago
99.98 % uptime
Today
Europe (EU) - Dubber Portal Operational
90 days ago
100.0 % uptime
Today
Europe (EU) - Call Playback ? Operational
90 days ago
100.0 % uptime
Today
Great Britain Availability Operational
90 days ago
99.99 % uptime
Today
Great Britain (UK1) - MS Teams Recording Operational
90 days ago
99.97 % uptime
Today
Great Britain (UK1) - Dubber Portal Operational
90 days ago
100.0 % uptime
Today
Great Britain (GB) - Call Playback ? Operational
90 days ago
100.0 % uptime
Today
Payment Services Operational
90 days ago
100.0 % uptime
Today
Japan Availability Operational
90 days ago
100.0 % uptime
Today
Japan (JP) - Dubber Portal Operational
90 days ago
100.0 % uptime
Today
Japan (JP) - Call Playback ? Operational
90 days ago
100.0 % uptime
Today
Sandbox Availability Operational
90 days ago
100.0 % uptime
Today
Sandbox (SBOX) - MS Teams Recording Operational
90 days ago
100.0 % uptime
Today
Sandbox (SBOX) - Dubber Portal Operational
90 days ago
100.0 % uptime
Today
Sandbox - Call Playback ? Operational
90 days ago
100.0 % uptime
Today
Singapore Availability Operational
90 days ago
100.0 % uptime
Today
Singapore (SG) - MS Teams Recording Operational
90 days ago
100.0 % uptime
Today
Singapore (SG) - Dubber Portal Operational
90 days ago
100.0 % uptime
Today
Singapore (SG) - Call Playback ? Operational
90 days ago
100.0 % uptime
Today
United Kingdom Availability Operational
90 days ago
100.0 % uptime
Today
United Kingdom (UK) - Dubber Portal Operational
90 days ago
100.0 % uptime
Today
United Kingdom (UK) - Call Playback ? Operational
90 days ago
100.0 % uptime
Today
United States Availability Operational
90 days ago
100.0 % uptime
Today
United States (US) - MS Teams Recording Operational
90 days ago
100.0 % uptime
Today
United States (US) - Dubber Portal Operational
90 days ago
100.0 % uptime
Today
United States (US) - Call Playback ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Dubber Portal Maintenance - AU Jun 16, 2025 09:00-10:00 UTC

Dubber will be performing some required maintenance during this time to improve performance, stability and security of our platform. During this time access to Portal may be impacted and there may be some delays in recordings appearing in the portal. Importantly calls will continue to be captured during this time.
Posted on Jun 13, 2025 - 08:06 UTC

Dubber Portal Maintenance - JP Jun 16, 2025 10:00-11:00 UTC

Dubber will be performing some required maintenance during this time to improve performance, stability and security of our platform. During this time access to Portal may be impacted and there may be some delays in recordings appearing in the portal. Importantly calls will continue to be captured during this time.
Posted on Jun 13, 2025 - 08:07 UTC

Dubber Portal Maintenance - SG Jun 16, 2025 10:30-11:30 UTC

Dubber will be performing some required maintenance during this time to improve performance, stability and security of our platform. During this time access to Portal may be impacted and there may be some delays in recordings appearing in the portal. Importantly calls will continue to be captured during this time.
Posted on Jun 13, 2025 - 08:08 UTC

Dubber Portal Maintenance - CA Jun 17, 2025 03:00-04:00 UTC

Dubber will be performing some required maintenance during this time to improve performance, stability and security of our platform. During this time access to Portal may be impacted and there may be some delays in recordings appearing in the portal. Importantly calls will continue to be captured during this time.
Posted on Jun 13, 2025 - 08:10 UTC

Dubber Portal Maintenance - US Jun 17, 2025 04:00-05:00 UTC

Dubber will be performing some required maintenance during this time to improve performance, stability and security of our platform. During this time access to Portal may be impacted and there may be some delays in recordings appearing in the portal. Importantly calls will continue to be captured during this time.
Posted on Jun 13, 2025 - 08:11 UTC

Dubber Portal Maintenance - EU Jun 18, 2025 03:00-04:00 UTC

Dubber will be performing some required maintenance during this time to improve performance, stability and security of our platform. During this time access to Portal may be impacted and there may be some delays in recordings appearing in the portal. Importantly calls will continue to be captured during this time.
Posted on Jun 13, 2025 - 08:12 UTC

Dubber Portal Maintenance - UK Jun 18, 2025 04:00-05:00 UTC

Dubber will be performing some required maintenance during this time to improve performance, stability and security of our platform. During this time access to Portal may be impacted and there may be some delays in recordings appearing in the portal. Importantly calls will continue to be captured during this time.
Posted on Jun 13, 2025 - 08:13 UTC

Dubber Portal Maintenance - UK1 Jun 18, 2025 05:00-06:00 UTC

Dubber will be performing some required maintenance during this time to improve performance, stability and security of our platform. During this time access to Portal may be impacted and there may be some delays in recordings appearing in the portal. Importantly calls will continue to be captured during this time.
Posted on Jun 13, 2025 - 08:14 UTC
Jun 13, 2025

No incidents reported today.

Jun 12, 2025
Completed - The scheduled maintenance has been completed.
Jun 12, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 12:00 UTC
Scheduled - Dubber will be performing some required maintenance during this time to improve performance, stability and security of our platform. During this time access to Portal may be impacted and there may be some delays in recordings appearing in the portal. Importantly calls will continue to be captured during this time.
Jun 11, 05:20 UTC
Completed - The scheduled maintenance has been completed.
Jun 12, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 00:00 UTC
Scheduled - Dubber will be performing some required maintenance during this time to improve performance, stability and security of our platform. During this time access to Portal may be impacted and there may be some delays in recordings appearing in the portal. Importantly calls will continue to be captured during this time.
Jun 11, 01:03 UTC
Jun 11, 2025

No incidents reported.

Jun 10, 2025
Completed - The scheduled maintenance has been completed.
Jun 10, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 00:00 UTC
Scheduled - Dubber will be performing some required maintenance during this time to improve performance, stability and security of our platform. During this time there may be some delays in recordings appearing in the portal. Importantly calls will continue to be captured during this time.
Jun 2, 23:15 UTC
Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025
Resolved - We have restored service and recordings are appearing in the portal for playback. A small number of customers may still experience slight delays for the next few hours.
Jun 6, 00:34 UTC
Update - We continue to monitor the recovering of the platform and the backlog of pending recordings is moving downwards as expected. This issue will be all caught up in the coming hours and we will continue to keep an eye on it until the backlog is completely resolved.
Jun 5, 20:34 UTC
Monitoring - We have implemented some fixes to resolve the problem and we are watching the backlog of recordings trend downwards. This issue will resolve given time. We are continuing to monitor the performance and we are taking additional steps to expedite this recovery. Thanks again for your patience. Note, it is possible during this recovery process that recordings might appear in user accounts but for a short period might not be play-able this is a normal process and will also correct itself during this recovery period.
Jun 5, 19:40 UTC
Update - Update, we are working to improve the performance of Dubber portal to bring the backlog back under control. Our team is engaged and working on this. Recordings continue to happen without impact based on all available feedback and we see the backlog of recordings and are monitoring those queues and our server performance. Thanks for your patience
Jun 5, 19:09 UTC
Identified - Update, we have confirmed recordings continue to be processed normally however we are working on the backlog of recordings that has built up. We are working to expedite the processing of these queued up recordings to catch back up to near real time. We will update as this progresses
Jun 5, 18:29 UTC
Investigating - We are aware of a slow down or degraded performance in the postings of call recordings to user accounts and are investigating at this time. There is no evidence that this is impacting call recording itself it is just a delayed posting of recordings at this time. We will update with further information as we investigate this.
Jun 5, 18:07 UTC
Jun 5, 2025
Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.