Dubber has identified the issue and we have taken corrective measures to return to a full operational mode across the impacted regions. Dubber will be monitoring the performance to verify this issue is fully resolved and will provide additional information once we conclude our review.
Posted Jun 26, 2025 - 16:47 UTC
Update
Dubber is continuing remediation work on this incident. We will continue to provide updates on this status page.
Posted Jun 26, 2025 - 14:37 UTC
Update
Dubber is continuing remediation work on this incident. We will continue to provide updates on this status page.
Posted Jun 26, 2025 - 05:43 UTC
Update
Work continues on this playback issue, our team is working to fully resolve this problem and to return to normal service as soon as possible.
Posted Jun 25, 2025 - 19:35 UTC
Identified
The issue has been identified and Dubber is working to correct the problems, we will continue to work on this to return to normal operation. We will continue to provide updates as they are available.
Posted Jun 25, 2025 - 17:35 UTC
Update
We are aware that some customers are experiencing issues with playing calls back in the in the Dubber portal.
We are working to resolve the incident as soon as possible and will provide regular updates.
Posted Jun 25, 2025 - 15:28 UTC
Update
We are aware that some customers are experiencing issues with playing calls back in the in the Dubber portal.
We are working to resolve the incident as soon as possible and will provide regular updates.
Posted Jun 25, 2025 - 14:23 UTC
Investigating
We are aware that some customers are experiencing issues with playing calls back in the in the Dubber portal.
We are working to resolve the incident as soon as possible and will provide regular updates.
Posted Jun 25, 2025 - 13:09 UTC
This incident affects: United Kingdom Availability (United Kingdom (UK) - Call Playback), Europe Availability (Europe (EU) - Call Playback), and Great Britain Availability (Great Britain (GB) - Call Playback).