Dubber
Incident impacting the availability of call playback
Monitoring - Dubber has identified the issue and we have taken corrective measures to return to a full operational mode across the impacted regions. Dubber will be monitoring the performance to verify this issue is fully resolved and will provide additional information once we conclude our review.
Jun 26, 2025 - 16:47 UTC
Update - Dubber is continuing remediation work on this incident. We will continue to provide updates on this status page.
Jun 26, 2025 - 14:37 UTC
Update - Dubber is continuing remediation work on this incident. We will continue to provide updates on this status page.
Jun 26, 2025 - 05:43 UTC
Update - Work continues on this playback issue, our team is working to fully resolve this problem and to return to normal service as soon as possible.
Jun 25, 2025 - 19:35 UTC
Identified - The issue has been identified and Dubber is working to correct the problems, we will continue to work on this to return to normal operation. We will continue to provide updates as they are available.
Jun 25, 2025 - 17:35 UTC
Update - We are aware that some customers are experiencing issues with playing calls back in the in the Dubber portal.

We are working to resolve the incident as soon as possible and will provide regular updates.
Jun 25, 2025 - 15:28 UTC
Update - We are aware that some customers are experiencing issues with playing calls back in the in the Dubber portal.

We are working to resolve the incident as soon as possible and will provide regular updates.
Jun 25, 2025 - 14:23 UTC
Investigating - We are aware that some customers are experiencing issues with playing calls back in the in the Dubber portal.

We are working to resolve the incident as soon as possible and will provide regular updates.
Jun 25, 2025 - 13:09 UTC

About This Site

Welcome to the Dubber service status page. We are currently in an open beta test of this page which is limited to Dubber Recording on Microsoft Teams and the Dubber Portal. Times are displayed in UTC.

Uptime over the past 90 days. View historical uptime.
Australia Availability Operational
90 days ago
100.0 % uptime
Today
Australia (AU) - MS Teams Recording Operational
90 days ago
100.0 % uptime
Today
Australia (AU) - Dubber Portal Operational
90 days ago
100.0 % uptime
Today
Dubber Insights - AU Operational
90 days ago
100.0 % uptime
Today
Australia (AU) - Call Playback ? Operational
90 days ago
100.0 % uptime
Today
Canada Availability Operational
90 days ago
100.0 % uptime
Today
Canada (CA) - MS Teams Recording Operational
90 days ago
100.0 % uptime
Today
Canada (CA) - Dubber Portal Operational
90 days ago
100.0 % uptime
Today
Canada (CA) - Call Playback ? Operational
90 days ago
100.0 % uptime
Today
Europe Availability Operational
90 days ago
99.87 % uptime
Today
Europe (EU) - MS Teams Recording Operational
90 days ago
100.0 % uptime
Today
Europe (EU) - Dubber Portal Operational
90 days ago
100.0 % uptime
Today
Europe (EU) - Call Playback ? Operational
90 days ago
99.61 % uptime
Today
Great Britain Availability Operational
90 days ago
99.9 % uptime
Today
Great Britain (UK1) - MS Teams Recording Operational
90 days ago
100.0 % uptime
Today
Great Britain (UK1) - Dubber Portal Operational
90 days ago
100.0 % uptime
Today
Great Britain (GB) - Call Playback ? Operational
90 days ago
99.61 % uptime
Today
Payment Services Operational
90 days ago
100.0 % uptime
Today
Japan Availability Operational
90 days ago
100.0 % uptime
Today
Japan (JP) - Dubber Portal Operational
90 days ago
100.0 % uptime
Today
Japan (JP) - Call Playback ? Operational
90 days ago
100.0 % uptime
Today
Sandbox Availability Operational
90 days ago
100.0 % uptime
Today
Sandbox (SBOX) - MS Teams Recording Operational
90 days ago
100.0 % uptime
Today
Sandbox (SBOX) - Dubber Portal Operational
90 days ago
100.0 % uptime
Today
Sandbox - Call Playback ? Operational
90 days ago
100.0 % uptime
Today
Singapore Availability Operational
90 days ago
100.0 % uptime
Today
Singapore (SG) - MS Teams Recording Operational
90 days ago
100.0 % uptime
Today
Singapore (SG) - Dubber Portal Operational
90 days ago
100.0 % uptime
Today
Singapore (SG) - Call Playback ? Operational
90 days ago
100.0 % uptime
Today
United Kingdom Availability Operational
90 days ago
99.8 % uptime
Today
United Kingdom (UK) - Dubber Portal Operational
90 days ago
100.0 % uptime
Today
United Kingdom (UK) - Call Playback ? Operational
90 days ago
99.61 % uptime
Today
United States Availability Operational
90 days ago
100.0 % uptime
Today
United States (US) - MS Teams Recording Operational
90 days ago
100.0 % uptime
Today
United States (US) - Dubber Portal Operational
90 days ago
100.0 % uptime
Today
United States (US) - Call Playback ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Dubber Portal Maintenance - CA Jul 3, 2025 06:00-09:00 UTC

Dubber will be performing some required maintenance during this time to improve performance, stability and security of our platform. During this time access to Portal may be impacted and there may be some delays in recordings appearing in the portal. Importantly calls will continue to be captured during this time.
Posted on Jul 01, 2025 - 23:17 UTC
Jul 2, 2025

No incidents reported today.

Jul 1, 2025
Issues Accessing Insights Dashboard - US Region
Resolved - We had a minor issue that limited access to our Insights dashboard in the US region briefly and this has been corrected and is now back in full operation.
Jul 1, 18:44 UTC
Investigating - We are currently investigating an issue accessing the Insights dashboard in the US Dubber portal. We are aware of this and will be identifying and correcting the issue. Will update. This appears to be limited to the US Region only.
Jul 1, 17:48 UTC
Jun 30, 2025
Dubber Portal Maintenance - UK
Completed - The scheduled maintenance has been completed.
Jun 30, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 02:00 UTC
Scheduled - Dubber will be performing some required maintenance during this time to improve performance, stability and security of our platform. During this time access to Portal may be impacted and there may be some delays in recordings appearing in the portal. Importantly calls will continue to be captured during this time.
Jun 29, 11:31 UTC
Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

Unresolved incident: Incident impacting the availability of call playback.

Jun 25, 2025
Jun 24, 2025

No incidents reported.

Jun 23, 2025
Dubber Portal Maintenance - US
Completed - The scheduled maintenance has been completed.
Jun 23, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 04:00 UTC
Scheduled - Dubber will be performing some required maintenance during this time to improve performance, stability and security of our platform. During this time access to Portal may be impacted and there may be some delays in recordings appearing in the portal. Importantly calls will continue to be captured during this time.
Jun 20, 00:29 UTC
Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025
Dubber Portal Maintenance - SG
Completed - The scheduled maintenance has been completed.
Jun 18, 15:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 12:30 UTC
Scheduled - Dubber will be performing some required maintenance during this time to improve performance, stability and security of our platform. During this time access to Portal may be impacted and there may be some delays in recordings appearing in the portal. Importantly calls will continue to be captured during this time.
Jun 17, 05:37 UTC
Dubber Portal Maintenance - UK
Completed - The scheduled maintenance has been completed.
Jun 18, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 05:00 UTC
Scheduled - Dubber will be performing some required maintenance during this time to improve performance, stability and security of our platform. During this time access to Portal may be impacted and there may be some delays in recordings appearing in the portal. Importantly calls will continue to be captured during this time.
Jun 13, 08:13 UTC
Dubber Portal Maintenance - UK1
Completed - The scheduled maintenance has been completed.
Jun 18, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 04:00 UTC
Scheduled - Dubber will be performing some required maintenance during this time to improve performance, stability and security of our platform. During this time access to Portal may be impacted and there may be some delays in recordings appearing in the portal. Importantly calls will continue to be captured during this time.
Jun 13, 08:14 UTC
Dubber Portal Maintenance - EU
Completed - The scheduled maintenance has been completed.
Jun 18, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 03:00 UTC
Scheduled - Dubber will be performing some required maintenance during this time to improve performance, stability and security of our platform. During this time access to Portal may be impacted and there may be some delays in recordings appearing in the portal. Importantly calls will continue to be captured during this time.
Jun 13, 08:12 UTC
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