All Systems Operational

About This Site

Welcome to the Dubber service status page.

This status page covers the following components - Dubber Recording on Microsoft Teams, Call Playback and the Dubber Portal.

Times are displayed in UTC.

Australia Availability Operational
Australia (AU) - MS Teams Recording Operational
Australia (AU) - Dubber Portal Operational
Dubber Insights - AU Operational
Australia (AU) - Call Playback Operational
Canada Availability Operational
Canada (CA) - MS Teams Recording Operational
Canada (CA) - Dubber Portal Operational
Canada (CA) - Call Playback Operational
Europe Availability Operational
Europe (EU) - MS Teams Recording Operational
Europe (EU) - Dubber Portal Operational
Europe (EU) - Call Playback Operational
Great Britain Availability Operational
Great Britain (UK1) - MS Teams Recording Operational
Great Britain (UK1) - Dubber Portal Operational
Great Britain (GB) - Call Playback Operational
Payment Services Operational
Japan Availability Operational
Japan (JP) - Dubber Portal Operational
Japan (JP) - Call Playback Operational
Sandbox Availability Operational
Sandbox (SBOX) - MS Teams Recording Operational
Sandbox (SBOX) - Dubber Portal Operational
Sandbox - Call Playback Operational
Singapore Availability Operational
Singapore (SG) - MS Teams Recording Operational
Singapore (SG) - Dubber Portal Operational
Singapore (SG) - Call Playback Operational
United Kingdom Availability Operational
United Kingdom (UK) - Dubber Portal Operational
United Kingdom (UK) - Call Playback Operational
United States Availability Operational
United States (US) - MS Teams Recording Operational
United States (US) - Dubber Portal Operational
United States (US) - Call Playback Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Nov 15, 2026

No incidents reported today.

Nov 14, 2026

No incidents reported.

Nov 13, 2026

No incidents reported.

Nov 12, 2026

No incidents reported.

Nov 11, 2026

Resolved - We have completed processing of all recordings and our service has remained stable. If you continue to experience issues please reach out to the Dubber support team at https://support.dubber.net/hc/en-us/requests/new
Nov 11, 08:58 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 11, 05:34 UTC
Identified - We have identified the cause of the problem and have implemented a fix. Recordings are becoming available for playback or download gradually as we process the backlog. Note, some users without redaction may experience delays with transcriptions appearing as queue of recordings is processed.
Nov 11, 05:16 UTC
Update - We have been able to further isolate this problem to being related to recordings with the redaction feature enabled. We are continuing to investigate the cause of the problem and develop a solution.
Nov 11, 04:51 UTC
Investigating - We are investigating a problem where recordings may appear as processing for an extended period and cannot be played or downloaded. This is only impacting recordings with AI features enabled. Importantly Dubber continues to capture all recordings. This incident is only limited to playback or downloading recordings.
Nov 11, 04:43 UTC

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.